At The Calm Life Reset™ (“we,” “us”), we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your data when you visit our website, subscribe to our emails, or purchase and use The Calm Life Lab™ and related products.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information you provide directly:

• When you purchase The Calm Life Lab™ or other products, we collect your name, email address, billing information, and payment details.

• When you create an account, we collect login information (email, password).

• When you contact us, we may collect your name, email, and the content of your message.

Automatically collected information:

• IP address, browser type, device type, operating system, and approximate location.

• Usage data such as login times, page views, and engagement with our content.

Cookies and similar technologies:

We use cookies and tracking tools to remember preferences, analyze site traffic, and deliver personalized experiences. You can manage or disable cookies through your browser, though some functions may not work properly.

2. How We Use Your Information

We process your personal information to:

• Provide and manage your access to The Calm Life Lab™ and related products.

• Process payments and fulfill your purchases.

• Communicate with you about your account, purchases, and updates.

• Send you newsletters and marketing emails (only with your consent, with opt-out anytime).

• Improve and analyze our services and user experience.

• Detect, prevent, and address fraud, misuse, or technical issues.

3. Legal Bases for Processing (GDPR)

We process personal data under these legal bases:

• Contract: To deliver the products and services you purchase.

• Consent: For email marketing and non-essential cookies.

• Legal obligations: For tax, accounting, and compliance.

• Legitimate interests: To improve services, ensure security, and support customer experience.

4. How We Protect Your Data

We use industry-standard security measures, including SSL encryption, secure payment gateways, and limited access to data. While we strive to protect your information, no system is 100% secure.

5. Sharing Your Information

We do not sell your personal data. We may share it only with:

• Trusted service providers: Systeme.io (course platform), PayPal/Stripe (payments), email marketing providers, and other tools strictly needed to run our services. These providers are contractually bound to protect your data.

• Legal authorities: If required by law or to protect our rights and safety.

6. International Data Transfers

As we work with providers outside the EU (e.g., Systeme.io servers, US-based email providers), your data may be transferred internationally. In such cases, we rely on Standard Contractual Clauses and other safeguards recognized by GDPR.

7. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described here:

• For purchases, for as long as required by tax and accounting laws.

• For accounts, until you request deletion.

• For marketing emails, until you unsubscribe or withdraw consent.

8. Your Rights

Under GDPR and other applicable laws, you have the right to:

• Access your personal data.

• Request corrections of inaccurate data.

• Request deletion (“right to be forgotten”).

• Restrict or object to processing.

• Withdraw consent at any time (for marketing/cookies).

• Request data portability.

• File a complaint with your local data protection authority (in the EU: Garante per la protezione dei dati personali, Italy).

To exercise these rights, contact us at info@thecalmlifereset.com.

9. Cookies & Tracking Technologies

Our website uses cookies and tracking tools to personalize your experience, analyze usage, and improve performance. You can set your preferences through our cookie banner (where available) or your browser.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from anyone under 16. If you believe we have, please contact us to remove it. If you are under 18, you should use our services only with the involvement and consent of a parent or guardian.

11. Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted here with a new “Last updated” date. Your continued use of our website and services after changes constitutes acceptance of the revised policy.

12. Contact Us

For questions or requests about this Privacy Policy, you can contact us:

The Calm Life Reset™

Email: info@thecalmlifereset.com

Controller: Valeria Bera (Italy, EU)

Last updated: September 5, 2025